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3 Reasons Why You Should Invest in Social Media

If you own a business, you need to be on social media! It’s 2016 and digital marketing isn’t going anywhere.

The key to taking your brand to the next level through social media is actively (and I say actively because plenty of brands have social media profiles, but never actually post anything) producing strategic content, while connecting with your target audience. Of course, continuing to invest in reliable avenues such as Web design, video production and digital marketing remains crucial, but doing this within the scope of social media can also have a great impact.

Although we live in a digital age, there’s still uncertainty around social media and digital marketing in general.

Here are three reasons that might change your mindset about social media:

Manage your brand’s reputation: At Fish, we’re constantly pitching our client’s stories to the media, both online and traditional media; however, are you taking into consideration that all of those efforts can be tarnished if you don’t utilize digital media to monitor your online reputation? What do your customers have to say about your business? Are they happy? Social media always knows the juicy details! One AWESOME benefit of social media is anyone’s voice can be heard on social media, which is also why it’s dangerous.

Think about it, when you have a not-so-pleasant experience, you definitely want to be heard! How many times have you (or friends) said, “I’m going to leave a bad review on ‘X’ social media,” because I sure have.

But, there’s also been plenty of times where I’ve left heartfelt testimonials on social platforms because my experience was THAT awesome and felt everyone should know about it. Luckily, when you have a team to monitor your brand’s online reputation, it’s much easier to manage these online conversations, both the bad and the good.

In the biz, we call it “Social listening,” which is really just a fancy term for media monitoring. A professional social media team can develop scripts (amongst other things) to assist the integrity of your online image. For this, as well as other services, you’ll be wanting to conduct research into the different digital marketing agencies at your disposal such as first page digital marketing agency Singapore or others, to see what services they’re able to provide your business.

Increase brand awareness: The Internet has a plethora of users and worldwide access. Hence, social media is the perfect platform to interact and develop new relationships with your customers. By engaging with customers, you could help your brand to create a large user base. All this could potentially increase the sales of your product as well. Additionally , taking help of professionals like LD (who are popularly known as “This Is LD“) could further help in creating brand awareness. It’s access to tools like these that makes marketing so much easier for us. There are companies out there who help you set up social media, and let you into all the tips and tricks of the trade, there are also tools like Upleap or Kicksta which help you buy your followers, and therefore bring more awareness to you. Social Media really is a fast developing world, it’s quite amazing.

Opportunities to convert: Unfamiliar with the term ‘converting’? Do not know where to research and what to research? Well now you have a solution! See this blog. Social media can amplify your overall marketing and public relations objective. Let’s say your goal is to increase newsletter sign ups, you can then post (and advertising) on social about signing up for your newsletter. One of the benefits of paid social advertising is the enhanced metrics. You’ll be able to know exactly how many people clicked over to your landing page, app download site and so much more!

Ready to join the online conversation about your brand? Let us help you get started today!